Ogden >K R Elite Property Management
Horrible People all around.
Soooo, I moved to Ogden and rented a condo from these guys starting May '10. I can't wait for my lease to be up.
Their biggest problems are a general incompetence regarding business and a cheapskate attitude that lets down both the tenant and the property owner.
My main complaints:
Their "handymen" are incompetent. Probably because they're not licensed in anything or trained at all. They're also rude, they don't identify them selves and snoop through your things. Example: When coming to winterize the house I found him in the upstairs closet "looking for the sprinkler shut-off valve".
I have had a plumbing problem for approximately 3 months. Water will occasionally come through the kitchen ceiling. They have stood me up 3 times (stating they would be there at X time and never showed up) and sent someone over 3 times. Twice to "assess the situation" and once to fix it. They brought three "handymen" who said to fix they would caulk around the bathtub overflow to fix the leak. I said fine, do that but the overflow is there for a reason so if theres a problem it's on you. The guys blew up at me, screamed at me and stormed out of the house.
They will also do maintenance while you're gone without telling you if it's outside. I don't like that at all. Thank god they lost the key to the condo.
I used to pay my rent on the 15th of the month prior. They would cash about the 17th to 20th, then send me a statement about the 28th stating it is the 1st of the next month and my rent is due. Basic bookkeeping skills don't exist with these guys. So, I started mailing my check the last day of the month so it would arrive on the 1st.
The level of incompetence and absurdity with these people is beyond parallel. I pay way to much rent to put up with this crap and am moving out the second my lease is up. I hope the poor sucker that actually owns my condo sues them for not fixing the leak. I would but I don't have time.
Rent from someone else and don't let these guys manage your property.
DO NOT RENT from KR Elite Property Management.
This is the worst company to rent from. They are hard to get a hold, never call back and let you know if they are going to take care of the problem and then just show up unannounced with handy men that is not so handy!
It's bad enough that I rent from them but I would never ever let them manage a property that I owned because of how they fix things. My 4 year old could do a better job at fixing things then their handy men.
My other complaint is if they are going to send out a bill for rent why do they wait until the last day of the month when it is due on the 1st of the next month. It is like they are trying to get you to be late so that they can collect the late fee.
I just had a home inspection from them and they just walked into the house without identifying who they were and what their purpose for being here was.
In short I would never ever rent from them again, I would never let them manage a property of mine and wouldn't even recommend them to an enemy!
Bad Business all Around.
Unfortunately we've had a number of problems with this property management company. There was a big lack of communication and I can't remember the last time they actually called us instead of always sending email which I didn't like when time was a factor in resolving issues.
The largest mistake they made was when we were asked whether or not we wanted to have pets on the premises which we indicated no. Later we found out that the tenants put down a deposit for a dog and kept it inside the house.
The list goes on and on. I wouldn't recommend this company in the least. It's never a good thing when you have to manage your property management company. Two thumbs down here.
A+ Property Management. This company has done a great Job managing our properties... I highly recommend this company for anyone looking to rent out their real estate investments.
Loved the Service. KR Elite Property Management provides me with great customer service and 24 hour maintenance! I am very pleased!
Editorial Review. Utah's residential property management professionals, serving Box Elder, Davis and Weber counties.