Alena Tailoring & Alterations

02/10/12

Poor workmanship and customer service

by PamC165

Beware of this alteration business.Poor quality of work and even worse customer service. Placed a cheap zipper in an expensive snowboarding jacket, and was not concerned in the least bit that I was not happy with it. Charged 30.00 and the zipper was not placed in coat correctly, sewn uneven. Placed a bright white zipper in jacket when it should have been green. Old zipper was a hidden zipper, new bright white zipper was placed in jacket but not as hidden zipper,so sticks out like a sore thumb. Wouldn't have even given this place a one star but it was required!