I usually never write reviews, but the service here, especially by Kahn at the dealership was so deplorable! He seemed nice enough at first, but rather than talking about the car I wanted to buy, kept talking about his baby on the way, and didn't seem very informative of my questions....that should have been my first worry. Anyways I unfortunately bought a car that didn't have ABS brakes from them, which I found out after leaving (Kahn, of course did not inform me of this) the dealership was nice enough to let me bring back the car the next day and get something else. Yet, my story of problems with this dealership and Kahn does not end... Kahn promised me a spare tire with this car (it did not have one in the trunk and is a used car), and 3 weeks later, I'm still waiting. He won't get back to me and I feel like he is not being honest and is jerking me around. As a healthcare professional, I value honesty and professionalism, and have found the professionalism and honesty of this dealership lacking. I do not plan to ever go back there for future business, and definitely when friends, family, or even patients are looking to buy a new car, I would never recommend this place!
UPDATE: After talking directly with
Kirk Bengtzen we were able to find a way to make it work for everybody. I do appreciate very much that he and his team put the effort to work out a deal that will get us back to a working car without going bankrupt. It's very good to know that after all these hard times we will be taken care of. Thanks Bountiful Toyota!
If you buy a used car from them take it straight to your mechanic and get it tuned up. Or you'll likely spend thousands of dollars like we did. And don't buy the extended warranty. It is worthless no matter what they tell you.
I love my new ride. I want to thank Menlove . They have made things look a lot better for me and I love my new ride . I though i would never get out of the mess i was in and I would indeed tell friends and Family.
Recommend appropriate work was unbelievable. Recommend appropriate work was unbelievable
fulfilled. They accommodated our schedule, showed us the vehicles that would fulfill our functional needs.
Courtesy of service advisor was fantastic. Courtesy of service advisory was fantastic
Toyota lover. I am a Toyota lover and so I'm very picky and I know my price range and when I came here the customer service was unbelievable
Promptness. Promptness of greeting you was excellent
Beautiful. The dealership is beautiful. All of the cars we looked at were in great condition. The sales staff members were all very helpful and kind.
I have nothing but good. I have nothing but good things to say about Menlove. I bought a used vehicle at Menlove and everything has been terrific. The sales person was upfront with me about everything. This is the most pleasurable experience I have ever had purchasing a car. I have recommended this dealership to many of my friends in the area. They have also been pleased. I want to extend a sincere THANKS to the entire crew at Menlove. Randy A. and his team are the best. They were considerate of my time and having dealt with other dealerships for years I understand that it is a time consuming effort to do all the paperwork involved for buying or selling a car, I also realize that my deal is not the only deal that a dealership works on at one time.
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